What happened to Pandabuy
Pandabuy was raided in April 2024 and stopped operating. It was the dominant agent of its time, and the vacuum it left is what made Mulebuy, Kakobuy and CNFans so big. Two years later Pandabuy still gets about 126,000 searches a month worldwide, spread across the US, Chile and Italy, because its spreadsheets were shared so widely.
The lesson of Pandabuy applies directly to Mulebuy: when the agent died, the links inside its spreadsheets did not. Every Pandabuy link still holds a Taobao, Weidian or 1688 item number.
Pandabuy cannot take new orders; its links are still useful once converted.
Why Pandabuy links still work
An agent link is a wrapper. Inside every Pandabuy link sits the item number of a listing on Taobao, Weidian or 1688, and those marketplaces did not close when Pandabuy did. The seller is usually still there, often with the same listing. Strip the wrapper and you have a link any working agent can order from. This is exactly the situation Mulebuy users are in now, which is why this site treats closed agents and Mulebuy the same way.
The agent is gone; the marketplace listing usually is not.
Rescuing a Pandabuy spreadsheet, step by step
- Collect the link column of your Mulebuy sheet in one copy.
- Run it through the converter. It recognises Pandabuy links and returns the original listing.
- Spot-check a handful of rows on your new agent: sellers re-list items and change size options.
- Keep the raw Taobao, Weidian and 1688 links next to the old ones in your sheet.
Expect gaps. Sheets made for Pandabuy before it stopped may be a year or more old, and some sellers will have removed or changed listings. The guide to old spreadsheets explains what to recheck.
Prefer not to open another agent account?
Send us a product link, an old Mulebuy link or a screenshot on WhatsApp. We reply with a price delivered to your country and send photos of the item before it leaves China. This is our own service, run separately from every agent on this site.
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Where former Pandabuy users go
There is no single successor. Buyers who want a familiar spreadsheet experience tend to choose Kakobuy or Joyagoo; those who want an agent with formal written terms often pick Superbuy; French buyers lean towards Lovegobuy and BBDBuy. Avoid moving to Mulebuy, which buyers have reported as not shipping since mid-August 2026, or to Hoobuy, which now shows similar warnings. Compare a real parcel on two agents with the alternatives guide and check dated statuses on the status board.
Former Pandabuy buyers in the EU should also budget for the €3 per-category duty introduced in July 2026, which did not exist when most Pandabuy sheets were made; the duty calculator shows what an old Pandabuy haul would cost to land today.
Why people still search for Pandabuy
Pandabuy still draws about 126,500 searches a month worldwide, mainly from the US (14%), Chile (12%), Italy (10%). Most of that comes from old bookmarks, spreadsheet rows and videos that predate its closure. If you landed here from one of those, the short answer is: do not try to order through Pandabuy, do not trust sites claiming to be its successor unless you can verify them, and convert any links you want to keep.
Money or items left behind
A closed agent's warehouse is the hard case. If you had paid items or a balance at Pandabuy, gather order numbers, receipts and screenshots, send a written request to any contact address the agent still lists, and ask your card issuer or PayPal about a dispute. Their deadlines are counted from the payment date, so act quickly. Be wary of anyone offering to recover Pandabuy funds for a fee; closure periods attract scams.
Disputes through your payment provider are the realistic route for money left at a closed agent.
Lessons for your next agent
- Test support with a size question before a big order.
- Write down the return window; Mulebuy's five days caught many buyers out.
- Use trial packing on bulky parcels so the shipping quote matches the box.
- Keep stays short: the less time items sit with any agent, the less you can lose.
Keep a raw-link column in every sheet you use. When Pandabuy closed, buyers with raw links lost nothing but their account; buyers with only Pandabuy links had to convert everything first.
Questions readers ask
When did Pandabuy close?
After a raid in April 2024.
Do Pandabuy spreadsheet links still work?
The agent part does not, but the items inside usually do. Convert them to original listings.
How do I use old Pandabuy links?
Paste them into the link converter to get the original listing, then open it on a working agent.
What about money or items left at Pandabuy?
Keep all records and contact your payment provider about a dispute; deadlines run from the payment date.