Side by side
| Mulebuy | Kakobuy | |
|---|---|---|
| Status | Reported stuck orders since mid-Aug 2026 (checked 4 Oct) | Working after a short August outage (31 Aug) |
| Founded | 2024 | 2023 |
| Purchasing fee | 0% advertised | 0% service fee; 8.6% tested exchange-rate markup |
| Free storage | 90 days | About 100 days |
| QC photos | Free, fast | Free, typically 3–5 within a day; many visible publicly |
| Trial packing | Rehearsal (paid) | Rehearsal packing (about ¥20) |
| Payment | Cards, PayPal, balance | PayPal and crypto among others |
| Trustpilot, 4 Oct 2026 | 4.7 from 2,962 (mostly pre-August) | 4.1 from 281 |
| Main weak point | Shipping estimates; now stuck orders | Dispute handling criticised |
Comparable agents on paper; only one is reported shipping today.
Where Kakobuy is closest to Mulebuy
For a spreadsheet buyer, Kakobuy feels the most familiar. It grew through the same community, its links are everywhere in spreadsheets, and its QC photos are quick and free. Kakobuy also makes many QC photos public, so you can often see what an item looked like for other buyers before ordering, which Mulebuy users who valued fast QC tend to like. Storage is slightly longer. Rehearsal packing exists under the same name, for a small fixed fee.
If you liked Mulebuy's QC speed and spreadsheet culture, Kakobuy is the nearest match.
Where Kakobuy is weaker
Kakobuy charges no service fee and, in an independent test that bought the same ¥168 item through many agents, added only 8.6% through its exchange rate, among the lowest of the big agents. Independent reviewers criticise its dispute handling: when something goes wrong, resolutions can be slow. Its Trustpilot score is lower than Mulebuy's pre-August score, from far fewer reviews. And it had its own scare: a short outage in mid-August 2026 produced closure videos, though the site was back within days. None of that rules it out, but it argues for starting small and paying per order.
Start with a small Kakobuy order and judge it on how it handles your first problem.
Prefer not to open another agent account?
Send us a product link, an old Mulebuy link or a screenshot on WhatsApp. We reply with a price delivered to your country and send photos of the item before it leaves China. This is our own service, run separately from every agent on this site.
💬 Send a link on WhatsAppOn a computer? Scan the code with your phone camera.
Moving a Mulebuy spreadsheet to Kakobuy
- Copy the Mulebuy link column from your sheet.
- Paste it into the link converter. Each result includes a direct Kakobuy link and the clean marketplace link.
- Open a few on Kakobuy and check sizes, prices and that the listing still exists.
- Keep the clean links in your sheet so a future move is just as quick.
Kakobuy links are built from the full marketplace address, so conversion is reliable.
Shipping to Italy and Europe
For EU buyers the line matters more than the agent. Since 1 July 2026, parcels up to €150 pay €3 per item category plus VAT, 22% in Italy. Compare the price of a tax-included line on Kakobuy for a realistic parcel, using the import duty calculator for the tax part. Mulebuy's Italian audience was large, so the Milan page and the guida alla dogana are worth reading before a first Kakobuy order to Italy.
For the full Kakobuy page, see the Kakobuy spreadsheet. The other comparison people ask for is Mulebuy vs Superbuy.
Choose the tax-included EU line and compare its delivered price, not the per-kilo rate.
Which buyer suits which agent
Before August 2026, the honest answer would have been taste. Mulebuy had the higher rating and a slicker app; Kakobuy had longer storage and a public QC library. Small, frequent spreadsheet orders suited either. Buyers who cared about dispute handling were wary of both, since neither published a detailed fee or claims policy.
Since August the choice has narrowed. Kakobuy is the comparable agent buyers report as shipping, so it is the natural move for spreadsheet buyers who liked Mulebuy's style. Buyers who were burnt by Mulebuy's silence may prefer an agent with formal written terms instead; see Mulebuy vs Superbuy.
Kakobuy for the same style; Superbuy for written terms.
Lessons from Kakobuy's own August scare
Kakobuy's site went down briefly in mid-August 2026, at the same time as the Mulebuy reports, and closure videos appeared within days. The site came back and orders resumed. Two lessons follow. First, a site outage alone does not mean closure; look for an owner statement and buyer reports over several days. Second, the agents most people move to are under the same pressures, so the habits that protect you apply on Kakobuy too: pay per order, ship promptly, keep raw links.
One outage is not a closure, and no agent is immune.
Quick decision guide
- You have items stuck at Mulebuy: deal with those first; switching agents does not help them.
- You want the same spreadsheet experience: Kakobuy, with a small first order.
- You want written terms above all: Superbuy.
- You ship to Italy: compare the tax-included Italian line on both Kakobuy and one other agent.
Settle stuck orders first, then pick by style or by written terms.
Whichever you choose, keep the clean marketplace link for every item in your own sheet. If Kakobuy ever has a longer outage, you will be able to move again in an afternoon rather than rebuilding your list.
For Italian buyers, both agents' line lists change often, so recheck the tax-included Italian line price on the day you ship rather than relying on a quote from a guide or a group. Our duty calculator helps you check the tax part of any quote.
Questions readers ask
Is Kakobuy better than Mulebuy?
Right now Kakobuy is the safer choice simply because buyers report it shipping. Before August the two were comparable, with Mulebuy rated higher on Trustpilot.
Did Kakobuy also shut down in August 2026?
No. Its site went down briefly in mid-August, which produced closure rumours, and it was back by the end of the month.
Can I use Mulebuy links on Kakobuy?
Yes. Convert them with the link converter; it builds a direct Kakobuy link for each item.
Which is cheaper?
Neither publishes a clear schedule we could compare line by line. Compare the delivered price of one real parcel on both, though only Kakobuy is shipping now.