Pingubuy at a glance, next to Mulebuy
| Pingubuy | Mulebuy (for reference) | |
|---|---|---|
| Status | Mixed checked 4 Oct 2026 | Reported stuck orders since mid-August 2026 |
| Official site | pingubuy.com | mulebuy.com |
| Fees | Not published | 0% purchasing commission (advertised) |
| Free storage | Not published | 90 days |
| QC photos | Photos included | Free, usually within a day |
| Exchange-rate markup (tested) | Not measured | Not tested before August |
| Trustpilot | About 45 reviews, 3.9–4.0 | 4.7 from 2,962, mostly before August |
| Main caveat | Delivery disputes; no PayPal; support via Gmail | Shipping estimates; now stuck orders |
Fees, storage, photos and the exchange-rate test come from Pingubuy's own pages where published and from an independent comparison that bought the same ¥168 item through each agent between 27 July and 4 October 2026; review figures are from Trustpilot.
How Pingubuy compares with Mulebuy
Pingubuy launched in 2024 and has a mainly North American and British audience: about 42% of searches from the US and 23% each from Canada and the UK. Its reviews are sharply split, with enthusiastic posts from members of its Discord community alongside complaints about parcels that never arrived. That split is why it carries an amber label.
Compared with Mulebuy before August, Pingubuy is smaller and less established; compared with Mulebuy now, it is at least reported as shipping for many buyers.
Can Pingubuy take over if Mulebuy stays down?
Cautiously, and not for Italy-first buyers. Read its newest reviews by date, pay per order, and keep the first order small.
Pingubuy's split reviews call for a small first order.
Moving your Mulebuy links to Pingubuy
- Collect the link column of your Mulebuy sheet in one copy.
- Run it through the converter. Copy the clean marketplace link it returns and paste it into Pingubuy's search bar, which accepts Taobao, Weidian and 1688 links.
- Spot-check a handful of rows on Pingubuy: sellers re-list items and change size options.
- Keep the raw Taobao, Weidian and 1688 links next to the old ones in your sheet.
Prefer not to open another agent account?
Send us a product link, an old Mulebuy link or a screenshot on WhatsApp. We reply with a price delivered to your country and send photos of the item before it leaves China. This is our own service, run separately from every agent on this site.
💬 Send a link on WhatsAppOn a computer? Scan the code with your phone camera.
Shipping to Italy and the rest of Europe with Pingubuy
Its audience is mostly outside the EU. EU buyers should ask about tax-included lines before paying.
Before you pay Pingubuy for shipping to the EU, add the €3 duty per item category (parcels up to €150, since July 2026) and VAT on goods, shipping and duty, 22% in Italy; the import duty calculator turns a Pingubuy quote into a delivered price, and the Milan page covers Italy's buyer-fine rule.
Pingubuy spreadsheets
Pingubuy spreadsheets attract around 90 searches a month in the US, and the agent itself about 6,900 worldwide; its largest markets are the US (42%), Canada (23%), the UK (23%). The best sheets show when they were last checked, carry the raw Taobao, Weidian or 1688 link, and come straight from their creator rather than a copy with swapped referral codes.
Because the products live on the marketplaces, a sheet built for Pingubuy works on any agent after conversion, and your old Mulebuy sheet works on Pingubuy the same way.
Who Pingubuy suits best
Pingubuy's audience is concentrated in the US (42%), Canada (23%), the UK (23%). Italy barely features, so expect less shared experience with Italian delivery. The thing to test on a small first order is the caveat buyers mention most: d.elivery disputes; no PayPal; support via Gmail
Before your first Pingubuy order
- Read the written terms: free storage period, return window and any fees, on Pingubuy's own help pages.
- Pay per order by card or PayPal, not by topping up a balance.
- Check QC photos the day they arrive and ask for measurements if size matters.
- Ship soon after the last item lands, rather than using the full storage period.
Keep an eye on Pingubuy's newest reviews rather than its average. The pattern that preceded Mulebuy's trouble, silent support plus delayed refunds, is the one to watch for. If it appears, your clean links let you move in an afternoon; the status board shows dated statuses for every agent.
Questions readers ask
Is Pingubuy legit?
It operates and has a loyal community, but some reviewers report parcels that never arrived. Start small.
When did Pingubuy launch?
In 2024.
How do I move Mulebuy links to Pingubuy?
Paste them into the link converter. Copy the clean marketplace link it returns and paste it into Pingubuy's search bar, which accepts Taobao, Weidian and 1688 links.
Is Pingubuy affiliated with this site?
No. We have no relationship with Pingubuy or any other agent.